The heightec Group Limited ("heightec") provides access to the heightec.com (or heightec.co.uk) and other websites (the "website") subject to the following conditions.
By using this website, you signify your agreement to be bound by our conditions relating to your use the website and our conditions relating to sale of products
Your Account
You must take all necessary steps to prevent unauthorised access to your account. You agree to accept responsibility for all activities that take place using your account or password. Please make sure the details we hold about you are correct and let us know if any of your details change. We reserve the right to refuse access to any part of the website and /or to refuse or cancel accounts at our discretion. If we cancel an order we will not make a charge to you.
Privacy
Please read our privacy policy.
Licence for website access
heightec grants you a limited licence to use the website, but you may not download (other than page caching) or modify any portion of it, without our express written permission. You may however download portions of the website which are designated by "download" anchors.
This licence does not include any derivative or commercial use of the website contents including lists of prices, technical data, product descriptions, or other content.
Copyright
No content from this website may be reproduced, copied or otherwise exploited for any commercial use without the written consent of heightec. Such reproduction or copying includes framing techniques. Website content includes trademarks, images, logos and any other information. You may create a hyperlink to the heightec.com or heightec.co.uk home page so long as heightec is not portrayed in any misleading or in any way negative or derogatory manner.
Lawful use.
This website must be used for lawful purposes only. You must not engage in any activity which is unlawful, or may cause annoyance, injury or inconvenience to any third party, including but not limited to fraud, spam, breach of privacy or transmission of software viruses.
Copyright and database rights
Unless specifically stated otherwise, all website content is the property of heightec. Content is protected by United Kingdom and international copyright and database laws. You may not use or extract content from the website without heightec's express written consent.
Trademarks
heightec, heightec.com, heightec.co.uk, NARC, NaCWaH, The National Centre for Work at Height, RescuePack, ScaffPack, RoofPack, 100Plus, "with respect to gravity", "the science of fall protection" and other marks indicated on our website are trademarks or registered trademarks of heightec.
External Links
This website may contain links to external sources of information. heightec cannot vouch for the existence or content of such links and accepts no liability for the content of material accessed by external links of any type.
Conditions of sale of products
Contract
When you place an order with heightec we will send you an e-mail confirming receipt of the order and the details of what you have asked for. Your order is an offer to us to buy a product and this is accepted by us when we send an e-mail confirmation to you that the product has been despatched to you.
Returns
Please review our Returns Policy. Customers in the European Union are entitled to a statutory cooling-off period of seven business days. Details of this are provided in the Returns Policy and the order confirmation e-mail.
Pricing and availability
We make every effort to provide reliable information about the availability and prices of products, training courses and services on our website. However, please note that we cannot be absolutely certain of availability and we may not be able to supply an item when promised. heightec will not be liable in any way for a failure to stock an advertised item, or for failure to despatch at the anticipated time.
Despite our efforts, it may sometimes be the case that the published price is not the same as the price which we need to charge. If the correct price ids lower than the published price, we will charge the lower price and advise you accordingly. If the correct price is higher than the published price, we will, at our discretion, contact you to get your permission about what to do, or cancel the order and advise you.
Customs
If goods are ordered from our website are delivered overseas, they may be subject to duties and import taxes by local customs authorities. These must be borne by the customer and you should contact your local authorities for proper information. Note that when you order fork our website you are considered the importer. And must comply with any relevant legislation, .You may be also subject to import duties and taxes, which are levied once the package reaches the specified destination. Please also note that imported items may be subject to inspection by the relevant authorities. We do not supply goods for use in the United States or Canada. Please do not order from these countries.
Electronic communication
When you visit our website or send e-mails to us, you are communicating with us electronically. We will communicate with you by e-mail or by placing information on our website. You consent to receive communication from us electronically and you agree that electronic communications satisfy any legal requirement that such communications be in writing. This does not affect your statutory rights.
Losses
We will not be responsible for any business loss (including loss of profits, revenue, contracts, anticipated savings, data, goodwill or wasted expenditure) or any other
indirect or consequential loss that is not reasonably foreseeable to both you and us when you commenced using the website or when a contract for the sale of goods by us to you was formed
Alteration of Service or Amendments to the Conditions
It is sometimes necessary for us to make change to the specification of a product or to amend the price or availability at short notice. . We reserve the right to make changes to our website, policies, terms and conditions, specification, prices and availability at any time. You will be subject to the policies and Conditions of Conditions of Use & Sale in force at the time that you use the website or that you order goods from us.
Events beyond our reasonable control
We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control. This condition does not affect your statutory rights.
Waiver
If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.
Jurisdiction and governing law.
These terms and conditions are governed by the laws of England and Wales. Users of the site, and heightec, agree to submit to (non-exclusive) jurisdiction of English courts.
About us
The website is operated by:
The heightec Group Limited
Lake District Business Park
Mintbridge Road
Kendal
Cumbria, UK
Registered in the UK no. 3435385.
VAT Reg. no. GB 698112804
These terms issued 27 July 2004 shall apply until specific revocation.